Shipping and Returns | Forsake

Shipping & Returns

Shipping Policy

We ship to all of Canada with a combination of Canada Post and Couriers. At this time, we cannot deliver to Post Office Boxes. We will not accept orders shipping to forwarding companies.

Orders will usually ship within 2-3 business days. Orders placed on Friday, Saturday, Sunday, and Holidays are not processed until the following business day.

An automated e-mail will be sent when your order is shipped and your funds are captured. If we do not have a product in stock, you will receive an email with cancellation information.

Standard Shipping

Forsake offers FREE Shipping on all regularly priced merchandise (excludes products purchased from the clearance category that are marked down on-site).

$8.00 Standard Shipping on all sale merchandise.

Expedited Shipping

We unfortunately cannot offer expedited shipping at this time.

Return Policy

Forsake gladly accepts returns of unworn, undamaged, or defective merchandise purchased online at regular price full for a refund or exchange within 30 days of the original purchase.

Items purchased at a sale or discounted price can be returned for an exchange or store credit within 30 days of the original purchase.

Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging.

Forsake offers FREE Canada post return labels on all regularly priced merchandise (excludes products purchased from the clearance category that are marked down on-site).

If your order does not qualify for free returns, you are responsible for shipping your merchandise to our returns department. For your protection, we recommend obtaining a tracking number and/or insurance from the Post Office, UPS, or whatever means you choose to return your merchandise.

Return to the address below:

Weyco Group, Inc.
Attention Internet Sales
8205 Montreal-Toronto Blvd
Suite 100
Montreal, QC H4X1N1

Fill out your return or exchange form here.
You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Refunds

Refunds of items purchased at full price will be made in the form of the original payment. Funds will be returned to your credit card, PayPal (upon receipt of the items) for its original purchase price. Shipping charges are not refundable. Please allow 8-10 business days for processing

Refunds of items purchased at a sale or discounted price will be returned to a gift card/store credit redeemable only on www.forsake.ca

Shipping charges are non-refundable.

Exchange Policy

Please clearly indicate the size, style, and color of the merchandise that you would prefer by filling out the required paperwork. Print and include the paperwork with your return.

Fill out your return or exchange form here.
You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Contact Us

If further assistance is needed or if you have questions please contact our customer service department by phone at:

Toll Free: 833-685-2659

Hours: Monday - Thursday: 7:45 - 5:30pm (CST)
Friday: 7:45 - 4:30pm (CST)

Email: cs@forsake.ca